Domino's Pizza Blacktown

Reviews about Domino's Pizza Blacktown

• Ashim Ranadive

  30.05.2018
  ★ ☆ ☆ ☆ ☆
  Hi Dominos Blacktown,
  
  During a late night of weekend work, I decided to treat myself to a pizza.
  Unfortunately I haven’t had a Dominos pizza in well over a decade so just wanted to check if it was now standard practice to only send out partial items consisting of whatever the franchise owner felt like.
  
  After placing my order, I was informed that a side wasn’t available so I happily changed it for another side and eagerly awaited my forthcoming cheesy treat.
  
  After multiple estimated delivery time changes on the online tracker, I was glad to see the delivery driver drive past my office a paltry 30 minutes late (presumably to see how all the other offices in the complex are hard at work in the dark at 11pm on a Saturday night) before looping back around to me
  
  After getting my hands on the food, I took it inside to discover that the 12 pack of churros did not have any of the much anticipated chocolate sauce as described on the website
  
  I did check to see if my pal, the delivery driver, was back in the other corner of the complex but he had left.
  
  Upon calling the Blacktown store manager, Kamal, he informed me that they had run out of chocolate sauce but I guess he had been too busy with the lack of the other sides in the restaurant to inform me of this or even the delivery driver before I took receipt of the order.
  
  Upon asking if I could hand back the half-a-dessert and be refunded for the untouched churros I was informed that my lack of knowledge of what the Blacktown store does and does not have was something I’d need to deal with myself or hand over all the food for a refund.
  
  Given the wait I’d been through to get the food in the first place, handing over a half eaten pizza was unfortunately no longer an option so the question I now pose to you and your Blacktown store is this;
  
  Would dry, non-chocolate-dipped churros be better used as bookends or door stops
  
  Thanks,
  
  Guy who doesn’t know what your stores have in stock

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